Professional and Personal
We take our work and our responsibilities to clients very seriously. It’s why we are proud to be members of the major professional bodies which govern and regulate estate agency.
Our clients have the peace of mind of knowing our standards of professionalism and service are of the highest calibre. In addition, the option of independent redress is available in the unlikely event of any issue being unresolved.
Property Ombudsman Scheme (POS)
We are full members of the POS regarding both sales and lettings and abide by their strict codes of conduct, a copy of which is available on request.
Association of Residential Lettings Agents (ARLA)
We are members of ARLA and abide by their code of conduct and accounting rules.
Tenants Deposit Scheme (TDS)
We are members of The Dispute Service, which protects tenant’s deposits throughout their tenancy. It also ensures a prompt return of the deposit at the end of the tenancy, where there is no dispute. This all means any disputes are dealt with quickly and fairly by the Independent Complaints Examiner (ICE).